Building trust with young people takes small, reliable actions repeated over time. Principle 3 of Leaders Like Us explores how safe, predictable and respectful programmes can help young people take part, return after difficult moments and develop at their own pace.
This resource offers practical ways to make arrivals welcoming, send clear “what to expect” information and agree contact routes that work for young people. It covers named support contacts, fair boundaries and clear explanations of what happens if someone is late, absent, overwhelmed or struggling. Warm follow-up and proportionate support should help young people feel welcome, not watched.
Use the examples, suggested actions and signs of progress to review how your team builds connection before, during and between sessions. The emphasis is on sharing responsibility across the team, so trust does not depend on one practitioner and young people know who they can turn to for help.
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